If you need to cancel your cleaning, all you have to do is call 48 hours before your service, so we can reschedule it. However, there is a fee for same day cancellations or lock out fee in case the ladies cannot access your home.
No problem. Our customers trust Keen Maids with the key to their home. For security all house keys are individually coded.
No, we limit our scope of services to the inside of the house.
Not necessarily, we just need to let the ladies in the house so they could clean. Before they finish we will contact you so could go back to (check the cleaning ) get ready for your move in cleaning…
We do vacuum all carpets, we don’t include washing the carpet.
Yes, we bring all the equipment and supplies. We would appreciate if you could provide trash liners or trash bags so the ladies could get rid of trash they might find during the cleaning. If you have products of your preference we would gladly use yours.