If you need to cancel your cleaning, all you have to do is call 48 hours before your service, so we can reschedule it. However, there is a fee for same day cancellations or lock out fee in case the ladies cannot access your home.
How could I schedule my cleaning maintenance?
As soon as you have chosen the frequency and days preferred for your service, our customer care representative will contact you a day before to let you know the day and time of service taking into consideration your availability.
I have a busy schedule, should I be home for the cleaning?
No problem. Our customers trust Keen Maids with the key to their home. For security all house keys are individually coded.
How much does a cleaning maintenance cost?
Rates will vary according to the size of your home and the number of rooms.
How long does a cleaning maintenance take?
Generally two hours but it depends on the size of your home and specific needs.
How often should I get a cleaning maintenance?
It all depends on your cleaning needs, we offer weekly, every two weeks or monthly.
How can I get a cleaning maintenance?
We recommend to have the cleaning maintenance service after our deep cleaning or one-time cleaning. That way you will enjoy the benefit of a flat rate.
Do you bring all the supplies?
Yes, we bring all the equipment and supplies. We would appreciate if you could provide trash liners or trash bags so the ladies could get rid of trash they might find during the cleaning. If you have products of your preference we would gladly use yours.